Can anyone give advice as to why the phone i got my daughter from ebay wont take her sim?The phone is from UK?

It is a Hip hop phone T model ....The phone is working but i am not sure why it wont work on 3 and her friend tried it with her sim on a different network??can someone helpCan anyone give advice as to why the phone i got my daughter from ebay wont take her sim?The phone is from UK?
Some phones are SIM locked, that is it will only work on one operator. Usually they would display messages like ';SIM rejected';, ';Insert Correct SIM';, or ';SIM LOCK active'; when you switch on the phone.





If not, it may be because the phone is not a 3G handset, and the USIM card entered may not be read by the phone (since you said it doesn't work on 3) or it may be read but just roam on a 2G network instead (in the UK, 3 roams on the o2 network when the 3 network is unavailable or has no coverage in your area).





Try checking if the phone is a 3G enabled phone (I'm pretty sure the Hip Top is not a 3G phone) and if it is SIM locked, by putting in another SIM Card into it (a 2G SIM card).Can anyone give advice as to why the phone i got my daughter from ebay wont take her sim?The phone is from UK?
The sim cards you are using may be to old to be supported by a newer model of phone such as the Hiptop, this happens a lot in the case of Iphone's and old sim cards, try purchasing a new sim and keeping the number she already has, mention to the network when purchasing that it's for a Hiptop...


secondly, im not sure which country you live in, but if your in say Australia and your trying to put an australian sim in a UK phone then it's not going to work due to the data stored inside the Hiptop, it was made with the intentionof staying in the UK, and only would register a sim card from the UK inside
Some phones are locked to a specific network, which means that unless an unlock code is obtained, it cannot be used by any other network. Try contacting the original company to see if they'll give you one, you might be lucky. If it's still under contract, however, or their policy is not to give them out at all you probably won't have much of a shot.